This Privacy Policy explains how jiligame collects, uses, stores, and protects the personal information of Filipino players on our platform. We are committed to keeping your data safe and being transparent about how it is handled.
When you register and use jiligame, we collect the personal information necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, contact number, email address, and a valid government-issued ID for identity verification purposes. We also collect transaction data such as deposit and withdrawal records, payment method details, and account activity logs to process your requests and detect any unusual activity. Device and technical information — including your IP address, browser type, and session data — is gathered automatically when you access the platform to help us maintain security and improve performance. We do not collect sensitive personal information beyond what is required for account operation, identity verification, and regulatory compliance. All data collection is carried out in accordancewith the Data Privacy Act of the Philippines and jiligame's commitment to responsible data stewardship.
The personal data we collect is used exclusively to operate and improve your experience on the jiligame platform. We use your registration details to verify your identity, process deposits and withdrawals, and ensure your account remains secure at all times. Transaction records help us resolve disputes, detect fraudulent activity, and comply with anti-money laundering obligations required under Philippine law. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our terms and policies — we do not send unsolicited marketing messages without your consent. Aggregated and anonymised usage data may be analysed internally to improve platform performance, game availability, and the overall mobile experience for Filipino players. We will never use your personal data for purposes beyond those described in this Privacy Policy without first obtaining your explicit consent.
jiligame does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — strictly under confidentiality agreements and only to the extent necessary to perform their functions. In cases where Philippine law or a lawful regulatory order requires disclosure, we are obligated to provide relevant information to the appropriate authorities. If jiligame undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection standards. We conduct periodic reviews of our data-sharing arrangements to ensure ongoing compliance and the protection of your rights as a Filipino player.
Your personal data is stored on secure servers with access restricted to authorised personnel only, using industry-standard encryption and access control measures. We implement technical and organisational safeguards to protect your information against unauthorised access, accidental loss, alteration, or disclosure. Passwords are stored in hashed form and are never accessible in plain text by any member of our team. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine regulatory obligations or to resolve any outstanding disputes. When data is no longer needed and retention is not legally required, it is securely deleted or anonymised in line with our internal data lifecycle policy. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential at all times.
As a Filipino player on jiligame, you have the right to access, correct, and request deletion of the personal data we hold about you, in accordance with the Data Privacy Act of the Philippines. You may request a copy of your personal data at any time by contacting our support team through the live chat available on the platform. If any of your information is inaccurate or out of date, you can request a correction and we will update our records promptly after verifying your identity. You have the right to object to certain types of data processing and to withdraw consent for optional data uses at any time, without affecting the lawfulness of processing carried out before withdrawal. Requests related to account closure and data deletion will be handled in line with our retention obligations — some data may need to be retained for a defined period to satisfy legal and regulatory requirements. If you believe your data rights have not been respected, you may raise a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and keeping you informed throughout the process.
jiligame uses cookies and similar technologies to keep you logged in, remember your preferences, and maintain the security of your session while you use the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to access your account. We may also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement — this data is aggregated and does not identify you personally. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Our cookie practices are reviewed regularly to ensure they remain proportionate and aligned with your privacy expectations as a Filipino player.
We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine law, or industry best practices. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. Continued use of the jiligame platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes or about how your data is used, our support team is available 24/7 through the live chat on the platform. For a full understanding of the rules that govern your account, we also recommend reading our Terms and Conditions alongside this policy.
Quick answers to what Filipino players most often ask about data handling on jiligame.
Our support team is available around the clock to help Filipino players with any privacy-related questions, account concerns, or data requests. You can also visit our FAQ page for quick answers written in plain Philippine English.