jiligame Terms and Conditions

These Terms and Conditions govern your use of the jiligame platform. By registering an account or accessing any part of the site, you agree to be bound by the rules set out below. Please read this page carefully before you start playing.

Last Updated: 2025 Philippines Responsible Gaming

1. Eligibility and Account Registration

To register and use jiligame, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. jiligame reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable rules.

2. Deposits, Withdrawals, and Payments

All transactions on jiligame are conducted in Philippine pesos (PHP). Accepted deposit methods include GCash, Maya, and local bank transfer; available options are displayed at the time of transaction. Deposits are credited to your account balance once the payment is confirmed by the relevant payment provider. Withdrawal requests are processed back to the same payment channel used for the most recent deposit, subject to verification requirements. jiligame does not accept deposits from third-party accounts; funds must originate from a payment method registered in your own name. Minimum and maximum transaction limits apply and are shown within the platform at the time of each transaction. We reserve the right to delay or decline a withdrawal if additional verification is required under our anti-money laundering obligations.

3. Promotions and Bonuses

Promotional offers available on jiligame are subject to individual terms that are published alongside each promotion on the Promotion page. General bonus rules apply unless a specific promotion states otherwise. Bonuses are credited to eligible accounts only and may carry wagering requirements before any associated winnings can be withdrawn. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus — will result in the cancellation of the bonus and may lead to account suspension. jiligame reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players are responsible for reading the specific terms of each offer before opting in. Bonuses have no cash value and cannot be transferred between accounts.

4. Game Rules and Fair Play

All games and betting markets available on jiligame are governed by individual game rules displayed within each section of the platform. It is your responsibility to read and understand the applicable rules before placing any bet or purchasing any game entry. Results are determined by the relevant game engine or live event outcome, and all settled results are final once confirmed by the platform. Any attempt to manipulate game outcomes, exploit software errors, use automated betting tools, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension. If a technical fault affects a game round or bet settlement, jiligame reserves the right to void the affected round and return stakes to the players involved. Disputes regarding game outcomes must be raised with our support team within seven days of the relevant event. We are committed to providing a fair and transparent gaming environment for all Filipino players on the platform.

5. Account Suspension and Termination

jiligame reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice where circumstances require immediate action. Grounds for suspension include but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent payment activity, abusing promotions, or attempting to circumvent platform security measures. Where an account is suspended pending investigation, access to funds may be temporarily restricted until the review is complete. If an account is permanently closed due to a confirmed breach, any bonus balances will be forfeited; verified real-money balances will be returned subject to the outcome of the investigation. Players who wish to close their own account voluntarily may do so by contacting our support team, and any remaining verified balance will be processed for withdrawal. We encourage players who feel they need a break from gaming to review the tools available on our Responsible Gaming page before requesting closure.

6. Privacy and Data Use

The personal information you provide when registering and using jiligame is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. Your data will not be sold to third parties for marketing purposes. We may share information with payment processors, identity verification providers, and regulatory bodies where required by law or platform operations. You have the right to request access to the personal data we hold about you by contacting our support team. All data is stored securely and handled in line with applicable Philippine data protection requirements. By using the platform, you consent to the data practices described in the Privacy Policy.

7. Limitation of Liability

jiligame provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from service interruptions, technical faults outside our reasonable control, or delays caused by third-party payment providers. Players are responsible for ensuring their own internet connection is stable and secure when accessing the platform. We do not accept liability for any indirect, consequential, or special losses arising from your use of the platform beyond what is required under applicable Philippine law. Nothing in these Terms limits our liability for fraud, gross negligence, or any other matter that cannot be excluded by law. If you experience a technical issue during a game session, please contact support immediately with details of the session so we can investigate. Our total liability to any individual player in connection with any single incident shall not exceed the value of the stake or transaction directly involved in that incident.

8. Changes to These Terms

jiligame may update these Terms and Conditions from time to time to reflect changes in platform features, payment methods, applicable regulations, or operational requirements. When material changes are made, we will update the "Last Updated" date shown at the top of this page. Continued use of the platform after any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so you are always aware of the current rules that apply to your account. If you do not agree with any updated terms, you should stop using the platform and contact support to arrange closure of your account. Historical versions of these terms are not retained for public access, but our support team can address specific questions about recent changes. These Terms and Conditions are governed by and construed in accordance with the laws applicable in the Philippines.

Quick Answers About These Terms

Common questions Filipino players ask about the rules that apply to their jiligame account.

You must be at least 21 years of age to register and use jiligame. This requirement applies to all players in the Philippines regardless of the section of the platform you intend to use — sports betting, live casino, slots, or bingo. We may request a valid government-issued ID to verify your age at any point during your account lifetime. Accounts found to belong to underage players will be closed immediately and any balance handled in line with our terms. If you are unsure whether you meet the eligibility requirements, please contact our support team before registering.

No. Each player is permitted to hold only one active account on jiligame. Operating multiple accounts — whether under the same name, the same device, or the same payment method — is a breach of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any bonus balances forfeited. Verified real-money deposits will be reviewed on a case-by-case basis. If you have accidentally created a second account, please contact support immediately to resolve the situation before it affects your access.

You can request voluntary account closure at any time by contacting our 24/7 support team through live chat on the platform. Before closing, any remaining verified real-money balance will be processed for withdrawal to your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon closure. If you are considering closing your account because of concerns about your gaming habits, we encourage you to first review the self-exclusion and limit-setting tools on our Responsible Gaming page — these options may be more suitable than full account closure depending on your situation.

The full Privacy Policy is available at jiligame.onl/privacy-policy and is also linked in the footer of every page on the platform. It explains in plain Philippine English what personal data we collect, how it is used, who it may be shared with, and how you can exercise your data rights. The Privacy Policy forms part of these Terms and Conditions by reference, so we recommend reading both documents together. If you have a specific question about how your data is handled that is not answered in the Privacy Policy, you can raise it with our support team directly.

Questions About Your Account?

Our support team is available 24/7 to help with anything related to your jiligame account, deposits, withdrawals, or game rules. You can also visit the FAQ page for quick answers written in plain Philippine English.